My Kickstarter set is stuck in customs in the EU. I’d need PP’s IOSS number to clear it, but the customs service gives an error message saying that the IOSS number is wrong or expired. Help requested ASAP because the carrier (DHL) charges for storage per day.
As a long-time Minicrate customer, I had saved the IOSS number on my desktop for quick reference, and it matches the one in DHL’s shipping information. So, it’s likely that I’ll be needing the updated IOSS number again as soon as the next Minicrate arrives.
Considering that I paid VAT in the pledge Manager phase, I’d rather not pay it again.
Thanks for help in advance!